Whether you鈥檙e considering insurance through your employer or purchasing coverage on your own, we can help guide you through your different options so you can get the coverage you need.
糖心传媒 is contracted with most major health insurance carriers. Coverage for your care at 糖心传媒 is determined by your insurance company and is based on the provisions of your specific plan.
To verify 糖心传媒 has in-network status for your plan, please look for your plan in the appropriate insurance category below. You may also want to contact your insurance provider directly to confirm 糖心传媒's status. You may be asked for our group听NPI or Tax ID.
Insurance Types
Please click on any of the insurance types listed below to find out our status with each of these plans.
- Coverage Through Your Job
- Covered California and Individual-Family Plans
- CalPERS
- Medi-Cal
- Medicare
- TRICARE and TriWest
If you are a UHA patient, visit听University HealthCare Alliance, dba Stanford Medicine Partners听for insurance coverage.
If you or your child is a patient at Stanford Children's Health, visit听听for insurance coverage.
If you are a 糖心传媒 Tri-Valley patient, visit 糖心传媒 Tri-Valley.
Behavioral Health
- Please be aware that visits with behavioral health professionals will be billed to your听behavioral health/mental health insurance carrier.
- Your behavioral health insurance (also called mental health insurance) may be different than your medical insurance which covers your medical treatment.
Understanding behavioral health/mental health insurance benefits:
- Most insurance plans offer medical coverage听and听behavioral health/mental health coverage, however, they may not always access the same network of providers. Your behavioral health insurance may access a 鈥渃arve out鈥 network or third-party insurer.听
- Your insurance plan network might have different provider or medical facility restrictions for behavioral health versus your medical care.
- As a result of the potential different network restrictions covered by your behavioral health/mental health plan, your insurance plan might cover your medical treatment at 糖心传媒, but not cover behavioral health services at 糖心传媒.
- This could be the case even if your behavioral health issues relate entirely to your medical treatment.
- When you are referred to 糖心传媒 behavioral health services, our benefits specialists will determine your behavioral health coverage and associated network of providers and will discuss with you any limitations prior to being scheduled for a New Patient Visit.听
What if I don鈥檛 have coverage?
- If your behavioral health benefit plan will not allow you to be seen by a member of the behavioral health team, we encourage you to work with our 糖心传媒 social workers and your medical team to seek assistance in selecting a mental health provider who participates in your behavioral health network. You also have the option to seek services at 糖心传媒 outside of your behavioral health benefits as a self-payment status for which a patient financial counselor could further assist you in understanding those options.听
If you do have behavioral health coverage for services at 糖心传媒鈥
- Many patients may require short term behavioral health care during their active treatment period.听
- Your specific care may require you to receive services more often, with additional follow-up needed over time. We encourage you to take responsibility for understanding your ongoing benefit coverage; for example, the number of visits covered for counseling.
- If your insurance company, benefits, or network restriction changes and for each new benefit year,听you are encouraged to continue to make sure your insurance covers services at 糖心传媒.
- Our financial counselors and benefits specialists can help you to understand your insurance coverage as it pertains to seeking behavioral health care services at 糖心传媒.听
Financial Counseling
Financial Counseling is available to help you navigate the financial component of getting care at 糖心传媒. As part of the Patient Access Services team, financial counselors are dedicated to serving as a resource to you and your family by:
- Explaining your insurance coverage and benefits
- Estimating your financial responsibility for services not covered by insurance
- Identifying possible ways for you to pay for your care if you do not have adequate funds or health insurance
- Helping you identify and obtain coverage for government programs, where available
- Addressing questions or concerns regarding your insurance coverage and financial assistance
Reach a financial counselor at 844-498-2900 from Monday 鈥 Friday, 8:00 a.m. 鈥 5:00 p.m. Financial counselors strive to make the financial concerns surrounding your care as stress free as possible, so you can focus on what is most important鈥攜our health.
Quick Links
Assess Your Coverage
Determine the extent of your coverage or any out-of-pocket costs before you receive care.
Contact: Financial Counseling
Phone: 844-498-2900
Mon. 鈥 Fri., 8 a.m. 鈥 5 p.m.
Insurance Pre-Authorization
Find out if your insurance carrier has pre-authorized a medical service before you receive care.
Contact: Financial Clearance
Phone: 650-724-4445
Toll Free: 1-877-291-7335