Clinical Inpatient Access & Throughput Management
A PART OF NURSING DEPARTMENTS
Clinical Inpatient Access & Throughput Management is the central hub that manages inpatient and observation access and capacity for Stanford Hospital and Clinics.
The mission of these departments is to build clear scalable processes to monitor and adapt to fluctuations in patient demand. This includes management of normal day-to-day activities all the way to disaster surge planning both internally within our hospital and externally with state and national level disaster response.
The department consists of the Transfer Center, Life Flight, Rooming, Administrative Nursing Supervisors, and Hospital Operations Center.
These areas collectively coordinate and support hospital-wide clinical and operational resourcesÌýmaintaining the excellent clinical standards for patients. This support includes amending clinical staffing deficiencies and responding to emergent patient care demands. Clinical Inpatient Access also oversees external services, such as patient transfers to and from SHC facilities for patients worldwide, all the while providing efficient flow and functional throughput for patient care services.
Clinical Inpatient Access Specialty Areas
Facilitates patient access to SHC services by triaging requests made by physicians aiming to send patients to SHC in Palo Alto andÌýTri-Valley from hospitals around the world. The team is staffed with communication specialists and registered nurses.
Premier flight and critical care transport program that provides transport solutions for critically ill and injured patients to hospitals throughout the region.ÌýClick hereÌýto learn more information.Ìý
Strategizes and supports patient access through coordination of direct admissions and ensures accurate recordings of patient placement activities.
By prioritizing patient and staff safety, the Administrative Nursing Supervisor (ANS) provides 24/7 onsite nursing leadership for all patient care units and contribute real-time oversight to patient access, placement, and throughput. ANS are crucial in their code team participation, volume surge management, and facilitation of initial emergency responses.
Through visual tools, predictive analytics, and historical analysis, the Hospital Operations Center (HOC) inform operational and strategic leaders of critical insight into patient access. Collectively, the team provides the tools, context, and supportive evidence to guide and respond to capacity management and throughput initiatives.
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